FAQs
These resources aim to educate and empower parents, helping you make informed decisions about your child’s wellness and development.
Frequently Asked Questions
For more information, feel free to visit our website or contact us directly!
What age range do you cater to?
We provide services for infants aged 3 months to36 months.
What services do you offer?
Our services include infant massage, hydrotherapy, playful gym activities and parent education workshops.
Are your products safe for infants?
Yes, all our products are hypoallergenic and specifically formulated for infants, ensuring safety and comfort.
How do I book a service?
You can book a service by visiting our website or calling our center directly. We recommend scheduling an initial consultation to discuss your infant’s needs.
What should I bring for my baby's session?
Please bring a comfortable outfit for your baby, any necessary feeding items, diapers and a favorite toy or blanket for comfort.
Can parents participate in the sessions?
Yes, we encourage parents to participate in all sessions, especially during infant massage and hydrotherapy, to enhance bonding and learning.
What is your cancellation policy?
We require a24-hour notice for cancellations. If you need to reschedule, please contact us as soon as possible.
Do you offer any discounts or packages?
Yes, we offer various packages and seasonal promotions. Please check our website or inquire at the center for current offers.
Why choose us?
At Tiny Tides, we stand behind the quality of our services and products. We are committed to ensuring your satisfaction and the well-being of your child.
Quality
Assurance
We use only the highest quality, hypoallergenic products and materials in our services, ensuring a safe and nurturing environment for your infant.
Safe Environment Promise
We prioritize safety in all our services and facilities. Our center adheres to strict safety protocols to create a secure space for infants and their families.
Expert Care Commitment
Our team consists of trained professionals who are dedicated to providing expert care. We continuously update our knowledge and skills to ensure the best practices in infant wellness.
Satisfaction Guarantee
If you are not completely satisfied with any of our services, please let us know within24 hours, and we will work to address your concerns or provide a refund.